.page-faq {
  --faq-border: 1px solid rgba(124, 143, 163, 0.26);
  --faq-border-soft: 1px solid rgba(124, 143, 163, 0.16);
}

.page-faq img,
.page-faq svg {
  max-width: 100%;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  padding: clamp(2rem, 5vw, 4rem) 0 clamp(1.75rem, 3.5vw, 3rem);
  background-image:
    radial-gradient(110% 90% at 84% -10%, rgba(164, 107, 255, 0.18), transparent 62%),
    radial-gradient(85% 80% at 4% 110%, rgba(255, 138, 61, 0.12), transparent 60%);
  border-bottom: var(--faq-border-soft);
}

.page-faq .faq-hero .breadcrumb {
  margin-bottom: 1.5rem;
}

.page-faq .faq-hero__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1.75rem;
}

.page-faq .faq-hero__lead h1 {
  margin: 0.55rem 0 0;
  font-family: var(--font-head);
  font-size: clamp(1.8rem, 6vw, 3.05rem);
  line-height: 1.18;
  font-weight: 900;
  letter-spacing: -0.012em;
  color: var(--c-text);
}

.page-faq .faq-hero__lead .lede {
  margin: 1.15rem 0 0;
  max-width: 48ch;
  font-size: 1.0625rem;
  line-height: 1.85;
  color: var(--c-text-2);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 0.7rem;
  margin-top: 1.6rem;
}

.page-faq .faq-index {
  align-self: start;
  padding: 1.15rem 1.15rem 1rem;
  border: var(--faq-border);
  border-radius: var(--radius);
  background: rgba(27, 58, 85, 0.45);
  -webkit-backdrop-filter: blur(10px);
  backdrop-filter: blur(10px);
}

.page-faq .faq-index__caption {
  margin: 0 0 0.85rem;
  font-family: var(--font-mono);
  font-size: 0.6875rem;
  letter-spacing: 0.16em;
  color: var(--c-accent);
}

.page-faq .faq-index__list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.1rem;
}

.page-faq .faq-index__link {
  display: flex;
  align-items: baseline;
  gap: 0.7rem;
  padding: 0.5rem 0.65rem;
  border-left: 2px solid transparent;
  border-radius: var(--radius-sm);
  color: var(--c-text-2);
  font-size: 0.9375rem;
  text-decoration: none;
  transition: color 180ms var(--ease), background-color 180ms var(--ease), border-color 180ms var(--ease);
}

.page-faq .faq-index__link:hover,
.page-faq .faq-index__link:focus-visible {
  color: var(--c-text);
  background: rgba(232, 238, 244, 0.06);
  border-left-color: var(--c-accent);
}

.page-faq .faq-index__link.is-current {
  color: var(--c-text);
  background: rgba(255, 138, 61, 0.09);
  border-left-color: var(--c-accent);
}

.page-faq .faq-index__num {
  font-family: var(--font-mono);
  font-size: 0.6875rem;
  letter-spacing: 0.08em;
  color: var(--c-accent-2);
}

/* ---------- 通用标题 ---------- */
.page-faq .section {
  padding: clamp(2.25rem, 5vw, 3.75rem) 0;
}

.page-faq h2 {
  margin: 0.45rem 0 0;
  font-family: var(--font-head);
  font-size: clamp(1.45rem, 4.4vw, 2.05rem);
  line-height: 1.28;
  font-weight: 700;
  letter-spacing: -0.008em;
  color: var(--c-text);
}

.page-faq h3 {
  margin: 0 0 0.55rem;
  font-family: var(--font-head);
  font-size: 1.0625rem;
  line-height: 1.5;
  font-weight: 700;
  color: var(--c-text);
}

.page-faq .lede {
  margin: 1rem 0 0;
  max-width: 62ch;
  color: var(--c-text-2);
  font-size: 1rem;
  line-height: 1.85;
}

/* ---------- 查询区块 ---------- */
.page-faq .faq-split {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1.75rem;
}

.page-faq .faq-media {
  margin: 0;
  position: relative;
  border: var(--faq-border);
  border-radius: var(--radius);
  overflow: hidden;
  background: var(--c-surface);
}

.page-faq .faq-media img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-media__cap {
  position: absolute;
  left: 0;
  right: 0;
  bottom: 0;
  padding: 1.6rem 0.9rem 0.65rem;
  font-family: var(--font-mono);
  font-size: 0.6875rem;
  letter-spacing: 0.08em;
  color: var(--c-text-2);
  background: linear-gradient(to top, rgba(7, 26, 43, 0.94), rgba(7, 26, 43, 0));
}

.page-faq .faq-steps {
  list-style: none;
  margin: 1.6rem 0 0;
  padding: 0;
  display: grid;
  gap: 1.15rem;
}

.page-faq .faq-steps > li {
  display: grid;
  grid-template-columns: 2.1rem minmax(0, 1fr);
  gap: 0.85rem;
  padding-top: 1.15rem;
  border-top: var(--faq-border-soft);
  color: var(--c-text-2);
  font-size: 0.9688rem;
  line-height: 1.85;
}

.page-faq .faq-steps > li:first-child {
  border-top: 0;
  padding-top: 0;
}

.page-faq .faq-steps__no {
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.08em;
  color: var(--c-accent-2);
  line-height: 1.9;
}

.page-faq .faq-steps > li strong {
  color: var(--c-text);
  font-weight: 700;
}

/* ---------- 跨设备对照 ---------- */
.page-faq .faq-pair {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1rem;
  margin-top: 1.75rem;
}

.page-faq .faq-panel {
  padding: 1.4rem 1.3rem 1.5rem;
  border: var(--faq-border);
  border-radius: var(--radius);
  background: var(--c-surface);
}

.page-faq .faq-panel--ok {
  border-top: 3px solid var(--c-online);
}

.page-faq .faq-panel--warn {
  border-top: 3px solid var(--c-accent-2);
}

.page-faq .faq-panel ul {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.8rem;
}

.page-faq .faq-panel li {
  position: relative;
  padding-left: 1.4rem;
  color: var(--c-text-2);
  font-size: 0.9688rem;
  line-height: 1.8;
}

.page-faq .faq-panel--ok li::before {
  content: "✓";
  position: absolute;
  left: 0;
  top: 0;
  color: var(--c-online);
  font-weight: 700;
  font-size: 0.875rem;
}

.page-faq .faq-panel--warn li::before {
  content: "✕";
  position: absolute;
  left: 0;
  top: 0;
  color: var(--c-accent-2);
  font-weight: 700;
  font-size: 0.8125rem;
}

/* ---------- 折叠问答 ---------- */
.page-faq .faq-list {
  margin-top: 1.75rem;
  border-top: var(--faq-border);
}

.page-faq .faq-item {
  border-bottom: var(--faq-border);
}

.page-faq .faq-item__q {
  position: relative;
  display: flex;
  align-items: baseline;
  gap: 0.85rem;
  padding: 1rem 2.3rem 1rem 0.75rem;
  border-left: 3px solid transparent;
  cursor: pointer;
  list-style: none;
  transition: background-color 180ms var(--ease), border-color 180ms var(--ease);
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q::marker {
  content: "";
}

.page-faq .faq-item__q:hover {
  background: rgba(232, 238, 244, 0.05);
}

.page-faq .faq-item[open] > .faq-item__q {
  border-left-color: var(--c-accent);
  background: rgba(255, 138, 61, 0.07);
}

.page-faq .faq-item__q::after {
  content: "+";
  position: absolute;
  right: 0.5rem;
  top: 1rem;
  font-family: var(--font-mono);
  font-size: 1.05rem;
  line-height: 1;
  color: var(--c-border);
  transition: color 180ms var(--ease);
}

.page-faq .faq-item[open] > .faq-item__q::after {
  content: "−";
  color: var(--c-accent);
}

.page-faq .faq-item__no {
  flex: none;
  padding-top: 0.3rem;
  font-family: var(--font-mono);
  font-size: 0.6875rem;
  letter-spacing: 0.1em;
  color: var(--c-accent-2);
}

.page-faq .faq-item__label {
  font-family: var(--font-head);
  font-size: 1.0313rem;
  font-weight: 700;
  line-height: 1.6;
  color: var(--c-text);
}

.page-faq .faq-item__a {
  padding: 0 0.9rem 1.25rem 0.9rem;
}

.page-faq .faq-item__a p {
  margin: 0;
  color: var(--c-text-2);
  font-size: 0.9688rem;
  line-height: 1.85;
}

/* ---------- 四类查不到的情形 ---------- */
.page-faq .faq-cards {
  margin-top: 1.75rem;
}

.page-faq .faq-card {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 0.45rem;
  padding: 1.3rem 1.2rem 1.45rem;
  border: var(--faq-border);
  border-radius: var(--radius);
  background: var(--c-surface);
  overflow: hidden;
  transition: transform 180ms var(--ease), border-color 180ms var(--ease), box-shadow 180ms var(--ease);
}

.page-faq .faq-card::before {
  content: "";
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 2px;
  background: linear-gradient(90deg, var(--c-accent-2), rgba(164, 107, 255, 0));
}

.page-faq .faq-card:hover {
  transform: translateY(-3px);
  border-color: rgba(255, 138, 61, 0.5);
  box-shadow: var(--shadow-1);
}

.page-faq .faq-card__no {
  font-family: var(--font-mono);
  font-size: 0.6875rem;
  letter-spacing: 0.14em;
  color: var(--c-accent-2);
}

.page-faq .faq-card h3 {
  margin: 0;
  font-size: 1.0313rem;
}

.page-faq .faq-card p {
  margin: 0;
  color: var(--c-text-2);
  font-size: 0.9375rem;
  line-height: 1.8;
}

/* ---------- 横幅图 ---------- */
.page-faq .faq-banner {
  margin: 0;
  padding: clamp(0.5rem, 2vw, 1rem) 0;
}

.page-faq .faq-banner img {
  display: block;
  width: 100%;
  height: auto;
  border: var(--faq-border-soft);
  border-radius: var(--radius);
  object-fit: cover;
}

/* ---------- 联系客服 ---------- */
.page-faq .faq-contact {
  display: grid;
  grid-template-columns: 1fr;
  gap: 1.75rem;
}

.page-faq .faq-contact__text h3 {
  margin-top: 2rem;
}

.page-faq .faq-flow {
  position: relative;
  list-style: none;
  margin: 1.6rem 0 0;
  padding: 0 0 0 1.6rem;
  display: grid;
  gap: 1.05rem;
}

.page-faq .faq-flow__line {
  position: absolute;
  left: 0;
  top: 0.5rem;
  width: 2px;
  height: calc(100% - 1.9rem);
  display: block;
}

.page-faq .faq-flow li {
  position: relative;
  color: var(--c-text-2);
  font-size: 0.9688rem;
  line-height: 1.8;
}

.page-faq .faq-flow li::before {
  content: "";
  position: absolute;
  left: -1.6rem;
  top: 0.5em;
  width: 10px;
  height: 10px;
  box-sizing: border-box;
  border: 2px solid var(--c-accent-2);
  border-radius: 50%;
  background: var(--c-bg);
  transform: translateX(-50%);
  transition: border-color 180ms var(--ease), background-color 180ms var(--ease);
}

.page-faq .faq-flow li:hover::before,
.page-faq .faq-flow li:focus-within::before {
  border-color: var(--c-accent);
  background: var(--c-accent);
}

.page-faq .faq-flow__t {
  display: inline-block;
  margin-right: 0.5rem;
  font-family: var(--font-mono);
  font-size: 0.6875rem;
  letter-spacing: 0.1em;
  color: var(--c-accent);
}

.page-faq .faq-prepare {
  list-style: none;
  margin: 1.2rem 0 0;
  padding: 0;
  display: grid;
  gap: 0.7rem;
  counter-reset: faqprep;
}

.page-faq .faq-prepare li {
  position: relative;
  padding-left: 1.75rem;
  color: var(--c-text-2);
  font-size: 0.9688rem;
  line-height: 1.8;
}

.page-faq .faq-prepare li::before {
  counter-increment: faqprep;
  content: counter(faqprep, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 0.1em;
  font-family: var(--font-mono);
  font-size: 0.6875rem;
  letter-spacing: 0.06em;
  color: var(--c-accent-2);
}

.page-faq .faq-contact__panel {
  padding: 1.4rem 1.3rem 1.5rem;
  border: 1px solid rgba(164, 107, 255, 0.35);
  border-radius: var(--radius);
  background-color: rgba(27, 58, 85, 0.55);
  background-image: linear-gradient(155deg, rgba(164, 107, 255, 0.16), rgba(14, 42, 66, 0.2) 70%);
  -webkit-backdrop-filter: blur(10px);
  backdrop-filter: blur(10px);
}

.page-faq .faq-contact__caption {
  margin: 0 0 1rem;
  font-family: var(--font-mono);
  font-size: 0.6875rem;
  letter-spacing: 0.14em;
  color: var(--c-online);
}

.page-faq .faq-contact__list {
  margin: 0 0 1.3rem;
  display: grid;
  gap: 0.85rem;
}

.page-faq .faq-contact__row {
  padding-bottom: 0.85rem;
  border-bottom: var(--faq-border-soft);
}

.page-faq .faq-contact__row:last-child {
  padding-bottom: 0;
  border-bottom: 0;
}

.page-faq .faq-contact__row dt {
  margin-bottom: 0.2rem;
  font-family: var(--font-mono);
  font-size: 0.625rem;
  letter-spacing: 0.14em;
  color: var(--c-border);
}

.page-faq .faq-contact__row dd {
  margin: 0;
  color: var(--c-text);
  font-size: 0.9375rem;
  line-height: 1.6;
  overflow-wrap: anywhere;
}

/* ---------- 相关入口 ---------- */
.page-faq .faq-next {
  display: flex;
  flex-wrap: wrap;
  gap: 0.6rem;
  padding-top: 1.5rem;
  border-top: var(--faq-border-soft);
}

.page-faq .faq-next__link {
  display: inline-flex;
  align-items: center;
  padding: 0.5rem 1rem;
  border: var(--faq-border);
  border-radius: 999px;
  color: var(--c-text-2);
  font-size: 0.9063rem;
  text-decoration: none;
  transition: color 180ms var(--ease), border-color 180ms var(--ease), background-color 180ms var(--ease);
}

.page-faq .faq-next__link:hover,
.page-faq .faq-next__link:focus-visible {
  color: var(--c-text);
  border-color: var(--c-accent);
  background: rgba(255, 138, 61, 0.08);
}

/* ---------- 桌面增强 ---------- */
@media (min-width: 620px) {
  .page-faq .faq-item__a {
    padding: 0 1.15rem 1.4rem 2.5rem;
  }
}

@media (min-width: 820px) {
  .page-faq .faq-pair {
    grid-template-columns: 1fr 1fr;
    gap: 1.35rem;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-split {
    grid-template-columns: minmax(0, 1.08fr) minmax(0, 0.92fr);
    gap: 2.75rem;
    align-items: start;
  }

  .page-faq .faq-contact {
    grid-template-columns: minmax(0, 1.2fr) minmax(280px, 0.8fr);
    gap: 2.75rem;
    align-items: start;
  }

  .page-faq .faq-contact__panel {
    position: sticky;
    top: calc(var(--header-h) + 1.5rem);
  }
}

@media (min-width: 960px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: minmax(0, 1.45fr) minmax(250px, 0.55fr);
    gap: 3rem;
    align-items: start;
  }
}